I design the structure behind data-rich enterprise products.
I'm a UX architect and designer in Minneapolis. For twenty years I've taken complex, multi-product experiences from early ideation in Figma through flows, prototypes, and the design systems that hold them together. I do my best work as part of a team, where everyone gets a say in the design.
About
I came up through information architecture and front-end engineering, so I read systems the way engineers do and draw them so product and research can actually use them. Day to day that's hands-on work: ideation, wireframes, flows, and high-fidelity Figma prototypes for complex products, with the sitemaps, taxonomies, and component models underneath that decide whether the whole thing feels coherent or just busy.
Twenty years in, I don't use seniority to take over a room. The best UX comes out of a team where everyone has a voice, the engineer and the product manager included, so I lead by framing the problem clearly, sharing work early, and iterating on honest feedback. People tend to say I'm easy to work with, and I treat that as part of the craft rather than a nicety.
Recently that's meant the work I like most: account setup and enrollment that spans multiple products, design-system governance for dense policy and account data, and AI interaction patterns on a B2B analytics platform. I run my own practice, Krondek. When the data is dense and the stakes are real, that's where I do my best work.
Time-to-first-insight on an AI trend feature, validated in usability testing.
Weekly AI feature usage after a beta launch I helped shape.
Across healthcare, financial services, telecom, agriculture, and enterprise SaaS.
Selected work
A front door for the reader
One account-setup experience spanning every product a community newspaper sells, for a site that has no account system today. A consumer-versus-business fork routes to flows that share one component set, with the conditional steps, save-and-resume, verification, and error states most portfolios skip.
A claims process for grieving families
Prudential made beneficiaries hunt the company down after a death, on paper, at the worst moment of their lives. I led a 10-week redesign that turns it around: outreach that comes to the family first, an intake that asks only what it needs, and a status hub that never leaves anyone guessing. Shipped an FNOL MVP plus a three-year vision for the claims org.
Where I've worked
Domains
Recent credentials
- Designing & Building AI Products and ServicesMIT xPRO · 2024
- Google UX Design Professional CertificateGoogle · 2024
- Pragmatic Institute PMC I & IIPragmatic Institute · 2023
- B.A. Graphic DesignMinnesota State University, Moorhead
Let's talk structure.
If you've got a complex, multi-product experience to design, an account-setup or enrollment flow, a design system to grow, or AI features people should actually trust, I'd like to hear about it. I'm quick to respond and easy to fold into a team.